Sales & Business Development Manager
Harvey Water SoftenersSales & Business Development Manager
Location: Hartlepool (North East Water Softeners)
About the Role
We are seeking an experienced Sales & Business Development Manager to lead front-end sales activity and drive the growth strategy for North East Water Softeners in Hartlepool. The ideal candidate will bring proven experience within the water treatment industry, alongside a strong track record in direct in-home selling and trade and commercial relationship building.
This position serves as the senior on-site commercial lead, responsible for driving revenue, expanding market presence and ensuring a seamless customer journey from initial enquiry through to installation. The role blends in-home sales, business development, commercial partnerships and team leadership within a small, fast-paced operation.
Responsibilities
- Lead front-end sales — conduct in-home demonstrations, manage the full sales cycle, deliver revenue and conversion targets
- Maximise lead performance — convert PPC, internal and self-generated leads while ensuring smooth handovers to installation and service teams
- Drive business development — grow domestic, commercial and trade sectors; build strong relationships with plumbers, builders, merchants, and developers
- Represent the business regionally — attend networking events, expand market presence and identify underperforming areas for targeted growth
- Provide on-site leadership — oversee local operations, and drive performance, development and workflow efficiency
- Activate local marketing — execute PPC follow-up, mail and leaflet drops, social activity and networking to drive high-quality lead generation
- Maintain reporting and compliance — deliver accurate forecasts, liaise with Head Office, and uphold H&S, GDPR, financial processes, and customer satisfaction standards
Essential Requirements
- Proven track record in direct selling
- Strong background in in-home sales and closing deals face-to-face
- Ability to self-generate leads and build long-term commercial relationships
- Strong commercial acumen and negotiation skills
- Experience working in a small, hands-on operation
- Full UK driving licence
Desirable Experience
- Plumbing or trade network within the North East
- Knowledge of water softeners, filtration, or water treatment (not essential)
- Experience working with developers, merchants or commercial buyers
Benefits
- 25 days holiday + bank holidays
- Perks at Work retail/leisure/travel discounts and more
- Cycle to work program
- Wellbeing programs – Your wellbeing is important to us
- Free eye test plus contribution towards prescription glasses
- Enhanced maternity & paternity leave
- Free fruits daily and free coffee on Fridays
- Social events: Summer Family BBQ and Annual Awards + activities and fundraisers throughout the year
- Paid volunteering day
- Relaxed dress code
- Access to ongoing learning and development through our online learning platforms
About Harvey Water Softeners
Harvey Water Softeners is a UK manufacturer and retailer of water softeners and related home water-treatment products, including water softener salt, reverse osmosis under-sink filters and boiling/filtered taps. Founded by Harvey Bowden, the business is known for compact, non-electric block-salt water softeners and now operates as part of Culligan International under the "Culligan Harvey" brand.
Interested in this role?
Apply now to join Harvey Water Softeners.